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COMMON.CLOSE

Terms of Service

The Website and Products are offered subject to your acceptance of these Terms and Conditions (“Terms” or “Agreement”). These Terms constitute a legally binding agreement between you and Kyotto-vape These terms constitute a legally binding agreement between educationand you should read them carefully. By agreeing to these terms, you agree to the Kyotto-vape Privacy Policy, Online Return Policy, Store Return Policy and Shipping Policy, each of which is expressly incorporated herein by reference. 

THIS AGREEMENT CONTAINS AN ARBITRATION AGREEMENT AND CLASS ACTION WAIVER THAT WAIVE YOUR RIGHT TO A COURT HEARING OR JURY TRIAL OR TO PARTICIPATE IN A CLASS ACTION. ARBITRATION IS MANDATORY AND THE EXCLUSIVE REMEDY FOR ANY AND ALL DISPUTES UNLESS SPECIFIED BELOW OR IF YOU OPT-OUT. YOU MUST REVIEW THIS DOCUMENT IN ITS ENTIRETY BEFORE ACCESSING, USING, OR BUYING ANY PRODUCT THROUGH THE WEBSITE.

 

User Obligations

By downloading, accessing or using this website, you indicate that you are at least 18 (18) years old or have reached the legal age of majority (whichever is older), and you agree to these terms. You also agree to comply with all applicable local, state and national laws and regulations related to your use of this website. You further state that when you submit information to Kyoto-vape through this website, you should always provide true, accurate, up-to-date and complete information (and its updates). You should only use this website within the scope permitted by this agreement and must not use this website or its contents for any commercial, political, obscene, illegal or improper purposes.

 

Acceptance clause

By visiting or using the Kyotto-Vape website, you agree to be bound by these Terms of service and Privacy Policy. We reserve the right to modify these terms at any time, so we recommend that you check them regularly.

This company reserves the right to modify or update these terms at any time. The modified terms will be published on this website and will take effect upon publication. By continuing to use this website after the modification, you are deemed to have accepted the modified terms.

 

Account registration and security

If you wish to use certain functions (such as purchasing products, viewing orders, etc.), you need to register an account on this website. When registering, you need to provide accurate, true and complete personal information, including your name, email address, contact phone number, delivery address, etc.

Account information management: You are responsible for ensuring the security of your account and password. If you discover any unauthorized use or other security issues, you should notify our company immediately.

Account Termination: We reserve the right to suspend or terminate your account at any time and for any reason, including but not limited to the situation where you violate these terms or engage in fraudulent behavior.

 

Product information and pricing

We strive to ensure that all product descriptions, specifications, images and other information on the website are accurate and correct. However, due to manual input or changes in manufacturer information, the actual situation of the products may slightly differ from what is displayed on the website. All product information is subject to the actual received goods.

All product prices may change at any time. Price changes will take effect immediately and be displayed on the website. Price changes do not affect confirmed and paid orders. We reserve the right to modify prices, offers and promotional activities.

The inventory status of the goods may change. We will do our best to update the inventory status in a timely manner on the display page. If the goods are sold out, we will notify you by email as soon as possible.

 

Purchase and Payment

When you place an order on this website, we will confirm it based on your order information and send an email for confirmation. This confirmation does not mean that we have accepted your order; it is merely a confirmation of your order. We reserve the right to cancel the order at any time.

We accept a variety of payment methods, including but not limited to credit cards, debit cards, PayPal and other online payment methods supported by our company. The payment process is subject to the terms and conditions of the selected payment platform.

All payment processes are encrypted to ensure the security of your payment information. The payment gateway we use complies with PCI DSS (Payment Card Industry Data Security Standard).

 

Delivery and Distribution

We offer multiple delivery methods, and the specific option depends on your location and the amount of your order. The delivery fee will be calculated based on your delivery address, delivery method and total order amount, and will be displayed at checkout.

The delivery time varies by region and the chosen delivery method. The estimated delivery time will be displayed on the checkout page. Please note that the actual delivery time may be affected by weather, holidays or other unforeseen factors.

You must provide the accurate delivery address. After the order is dispatched, if there are any delivery issues caused by incorrect or incomplete addresses, our company will not be held responsible.

Any shipping date given before actual shipment is an estimated date and not the actual shipping date. We usually ship the goods within 3 to 5 working days after the order is placed. We cannot guarantee a delivery time of 3 to 5 days, and this policy remains unchanged regardless of which delivery service you choose.

 

Return and refund policy

We accept return requests within 14 days of receiving the goods. Returned goods must remain in their original packaging, unused or unopened. If the goods you receive have quality problems or do not match the order, you can apply for a return.

Once the returned goods are confirmed, we will process the refund as soon as possible. Refunds will be made through the original payment method and usually take 7 to 10 working days to complete the processing.

If the return is due to product issues (such as quality problems, incorrect products, etc.), we will bear the return shipping cost. If you return the goods for other reasons, the shipping cost will be borne by yourself.

Some products (such as unopened e-liquid, personalized products, etc.) may not be returnable. The specific details are subject to the product page and the order confirmation page.

 

Disclaimer

E-cigarette products carry potential health risks. Please follow the product instructions and comply with local laws when using them. We are not responsible for any health problems or other accidents caused by the use of the product.

We will do our best to ensure the accuracy of the information on the website, but we cannot guarantee that all the information is completely correct. If you find any errors, you can contact us through customer service and we will correct them as soon as possible.

This website may contain links to third-party websites. We are not responsible for the content of these websites or the services they provide. When visiting these third-party websites, you should abide by their terms and privacy policies.

 

Privacy protection

We attach great importance to the protection of your privacy. Your personal information will be processed and protected in accordance with our privacy policy. We promise not to sell your information to third parties unless you authorize or are required by law.

It should be noted that although this information is completely secure, we still highly rely on and expect the security of our platform and other third-party applications to be maintained. We will not share any of your personal information with unauthorized third parties. If you believe that your contact information has been hacked, please email immediately: desonvape@gmail.com.