This Privacy Policy is designed to provide you with information on how we collect and process your personal data.
At Kyotto-Vape (hereinafter referred to as "we" or "our company"), we attach great importance to your privacy and are committed to protecting your personal information. This Privacy Policy is designed to explain to you how we collect, use, disclose and protect your personal information. By visiting and using our website (Kyotto-Vape.com), you agree to abide by the terms of this Privacy Policy.
Please be sure to read this Privacy Policy together with any other privacy statements or fair processing statements that we may provide in the specific circumstances of collecting or processing your personal data, so that you can fully understand how and why we use your data. This Privacy Policy is a supplement to other statements and is not intended to replace them.
The information we collect
1.1 Personal Information
When you visit, register an account, place an order or interact with us, we may collect the following types of personal information:
Identity information: such as name, gender, date of birth.
Contact information: such as email address, phone number, and mailing address.
Payment information: such as credit card number, billing address, payment method.
Account information: such as username, password, order history.
Device information: such as IP address, browser type, operating system, device model, etc.
1.2 Non-personal information
We may collect some non-personal information for the analysis and improvement of our services, such as:
The time of your visit to our website, page views, click data, etc.
The way you interact with the website (such as which advertisements, products, etc. you click on).
1.3 Cookies and Similar technologies
To enhance your website experience, we use "cookies" and similar technologies (such as web beacons, pixel tags, etc.) to collect and store some information. You can disable or limit cookies in the browser Settings, but this may affect your user experience.
How do we use your information
We will provide you with high-quality services based on the information we collect. The main uses include:
Order processing: Use your information to process purchases, deliveries and payments.
Customer service: Answering your questions, handling returns and refunds, resolving complaints, etc.
Personalized experience: Recommend products or promotional activities based on your interests and shopping history.
Marketing and Promotion: We will send you information about our latest products, services and offers via email, text message or other means.
Analysis and Improvement: Analyze the website's visit data, improve website functions, and enhance user experience.
Compliance requirements: In accordance with legal and regulatory requirements, we may use your information to meet legal, tax and compliance requirements.
How do we share your information
We promise not to sell your personal information to any third party. We will only share your information under the following circumstances:
3.1 Service Provider
We may cooperate with third-party service providers to help us complete services such as order processing, payment, delivery, marketing and website analysis. These service providers will only use your information to the extent necessary to perform their tasks and are responsible for protecting your privacy.
3.2 Legal Requirements
We may disclose your personal information when required by law, ordered by court, investigated by the government or through other legal procedures. If we believe that certain actions may violate our terms of use, policies or laws and regulations, we may also disclose such information.
3.3 Mergers and Acquisitions
In the event of company reorganization, merger, acquisition or asset sale, your personal information may be transferred as one of the company's assets.
3.4 Share with partners
With your consent, we may share your information with partners to provide relevant products or services.
Data security
We have implemented a series of reasonable technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, modification or destruction. These measures include encryption technology, access control and regular security audits.
Although we have taken strict security protection measures, we cannot guarantee that all the data transmitted or stored is absolutely secure. Therefore, when using this website, you shall bear the relevant risks by yourself.
Your rights and choices
5.1 Access and modify your information
You can access and update your personal information at any time to ensure its accuracy and completeness. You can make the changes by logging into your account and modifying your personal information, or by contacting our customer support.
5.2 Delete or cancel the account
You have the right to request that we delete your personal information or cancel your account, unless we need to continue to retain your information for legal or compliance reasons. You can make this request by contacting customer service.
5.3 Opt out of marketing communications
If you no longer wish to receive our marketing messages, you can opt out at any time. Each marketing email will provide an option to unsubscribe. You can also unsubscribe by contacting us.
5.4 Data Access Rights
In some regions, you have the right to request access to the personal data we hold about you and to ask us to provide a copy. If you think your data is inaccurate or incomplete, you can also request modification.
5.5 Data Transfer
If applicable law permits, you may request the transfer of your personal information to another party.
Age privacy
We only collect personal information of adults aged 21 and above. If you are under the age of 21, you must inform your parents or guardians of our privacy policy and obtain their consent before registering, subscribing or placing an order.
Links to third-party websites
Our website may contain links to other websites. These third-party websites may have different privacy policies, and we assume no responsibility for their content or privacy practices. When visiting these third-party websites, please be sure to check their privacy policies.
Changes to the privacy policy
We reserve the right to modify or update this Privacy Policy at any time. The updated privacy policy will be published on this page, with the date of modification indicated. We suggest that you check this page regularly to see if there are any updates to our privacy policy.
Contact information
If you have any questions about our privacy policy or wish to exercise your relevant rights, please contact us through the following methods:
E-mail: desonvape@gmail.com
Telephone: 0755-86568613
Address: 4th - 5th Floor, Block F, Huachuangda Science and Technology Park, No. 176, Hangcheng Avenue, Sanwei Community, Hangcheng Sub-district, Bao 'an District, Shenzhen City, Guangdong Province
Thank you for your trust in Kyotto-Vape. We promise to protect your privacy and provide you with a high-quality service experience. This Privacy Policy only applies to the information collected by the Kyotto-Vape.com website. If you have specific privacy needs or concerns, it is recommended that you consult a professional legal advisor for further personalized adjustments.